Why can't I submit my reservation for masks? Why can't I submit my reservation for masks?

We all know that masks are a kind of protective equipment that is in short supply at present. In order to avoid infection with the new coronavirus, you must wear a mask when going out. The use time of masks is relatively short and the demand for use is relatively large, so it is difficult to buy masks. Many places have already started online reservations for masks. So why can't I submit the reservation for masks? Let's take a closer look below!

Why can't I submit my mask reservation?

The reservation page cannot be opened

Because masks are a popular and scarce commodity at this stage, and there are a large number of people participating in the rush to buy them, the system server may not respond quickly. It is recommended to try again later or check the mobile network situation.

When selecting a store to purchase, it shows that the quota is full

Due to limited supply of masks, only some stores are currently open for reservation and purchase, and each store has a limited number of places. Once someone else makes a reservation to purchase, the store's available quota will be deducted accordingly until the quota is full.

Positioning failed

Due to limited supply of masks, reservations are currently only open to users in designated cities. If the city where the user's phone is located does not match the city where reservations are open, it will be displayed "Reservations are not open in the current area"; in addition, be sure to turn on the phone's location information when entering the page, otherwise positioning will fail.

At present, some cities have adopted the method of online reservation and then purchase at designated pharmacies, while in some cities, due to the severe epidemic situation, the reservation platform adopts online registration, reservation, and purchase. After the reservation is successful, it will be delivered by express delivery to avoid crowds and do its utmost to prevent possible cross-infection risks. When making an appointment, you can know which method is adopted in your city. If it is delivered by express delivery, you don’t have to pay the courier fee.

How to book a mask online

In fact, each place has its own mini program or official account for booking masks, which I will not introduce one by one here. In addition to the mini programs and official accounts, there is also a place on WeChat where you can book masks in all provinces and cities.

First, find "Me" in the menu bar at the bottom of the WeChat main interface; find "Payment" in the function list of "Me"; then find the "Medical Health" entrance under Tencent Services; click to enter the homepage and find "Mask Guide" in the tools; click "OK" after the system pops up the geographic location authorization prompt; then you can check the mask reservation method in your area, and follow the prompts to make a reservation.

Since not all cities can make reservations to buy masks now, some cities may display "This service is not yet available". After the city opens this service, you can also make reservations according to the above steps. After citizens of each city successfully make reservations with their ID cards, they can choose to buy masks at the nearest designated pharmacy with the reminder SMS and their original ID card.

Specific operation procedures for booking masks

1. Download the relevant APP from major mobile application markets, or directly scan the QR code to enter the mask reservation system.

2. After entering the "Mask Reservation" function, read the purchase instructions and click "I want to make a reservation" to start the reservation.

3. After filling in your identity information, check the store you want to book a reservation at and click "Confirm Appointment" to submit.

4. After the reservation is successful, the system will prompt that the reservation is successful. You can check the pickup code and reservation record through "My Reservation Information".

5. After a successful reservation, go to the selected store between 15:30-18:00 the next day or 9:00-18:00 the day after to purchase a mask with your original ID card and pick-up code.

Special Notes for Mask Reservation

Take Shenzhen as an example:

About reservation

Reservations will start on February 22, and the draw will continue after a successful reservation. From 10 a.m. on February 24, 40,000 people will be drawn each time, and the winners will receive 5 masks for free by SF Express. The winners will automatically enter the draw pool after 10 days, so you have an equal chance, so don't rush to grab it~

About Participation Eligibility

The reservation is limited to mobile phone numbers and Shenzhen courier addresses located in the administrative area of ​​Shenzhen (including the Shenzhen-Shantou Special Cooperation Zone, the same below) at the time. When filling in the information, you must confirm it again and again. The mobile phone number and address information cannot be changed! Mobile phones in other places can check the location when making the reservation - you are a Shenzhener when you come! As long as you are in Shenzhen, you can apply!

About information confirmation

Please note that you must enter the appointment confirmation code to make the appointment successful; the 40,000 people who win the lottery each time must enter the winning confirmation code within 24 hours before the system will activate SF Express's free shipping; if you fail to enter the confirmation within 24 hours after winning the lottery, not only will the winning be deemed as a waiver, but the mobile phone number will not be able to participate in the lottery again within 10 days!