Why is my bank card locked? What should I do if my bank card is swallowed by an ATM?

To apply for a new bank card, you only need to bring your ID card and a mobile phone (card) with real-name authentication. This is the answer from the bank staff. When using bank cards, we may also encounter bank cards being locked. So, why are bank cards locked? And when withdrawing money, what should I do if the ATM swallows the card? Now, let's learn about the relevant knowledge with Encyclopedia Knowledge Network!

Contents of this article

1. Why is my bank card locked?

2. What should I do if my bank card is swallowed by an ATM?

3. How to cancel the bank card SMS service fee?

Why is my bank card blocked?

1. Wrong password

When making payments or transferring money on mobile banking, you often need to enter a password, and we have to remember more and more passwords, and it is often easy to enter the wrong password. However, most banks stipulate that if you enter the wrong password 3 times, the password will be locked. In this case, it will be automatically unlocked after 24 hours. If it exceeds 10 times, you need to go to the bank where you opened the account to go through the unlocking procedure.

2. Frozen by the court

When the cardholder is frozen by the court according to judicial decisions due to economic crimes, absconding with funds, etc., the bank card will also be locked. If you need to unlock it, you need to wait until the case is handled and then submit relevant information to the bank to apply for unlocking.

3. Machine failure

When we enter the bank card password at the branch counter, ATM, POS, self-service terminal and other channels, we may encounter machine failure and the password is locked. At this time, we need to go to the bank branch to unlock it or call the bank. Customer service has been consulted.

Of course, there are other reasons why your bank card may be blocked. If this happens, it is recommended to consult the bank.

What should I do if my bank card is swallowed by an ATM?

1. If the bank card is swallowed, there may be a problem with the ATM. Wait for a while and wait for the ATM to restart. After restarting, the system will ask you to re-enter your password. After entering, see if you can take out the card;

2. If the ATM does not restart, you can call the customer service number, explain the situation to the staff, and wait for the staff to handle it. Please note that you must not call the phone posted next to the ATM, as it may fall into the trap of scammers;

3. Call the bank's official customer service number to apply for a temporary report of loss. Or go to the counter to report the loss and apply for a new card.

How to cancel bank card SMS service fee?

The simplest and quickest operation is to bring your ID card and bank card to the counter of a business outlet to handle it. In addition, you can also apply for cancellation online, but make sure you enter the official website of the issuing bank, or call the 24-hour service hotline of the issuing bank, transfer to manual service, and let customer service help you cancel.